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Q
Are the guide guard materials (e.g., high-chromium cast iron, tungsten carbide) compatible with the current rolled steel grades (e.g., high-carbon steel, stainless steel)?
AWe strictly adhere to customer requirements for customized adjustments. -
Q
Are the opening dimensions and roller spacing of the guide guards compatible with existing rolling mills (e.g., roughing mill, finishing mill)? Is non-standard customization required?
AThere is no unified market standard. Non-standard customized guide guards fully meet customer needs. -
Q
Under similar operating conditions, what is the average steel throughput of guide guards (e.g., 10,000-ton level)? Are there actual operational data from steel mills?
AIndustry data indicates that the service life of wear-prone parts varies by product tier. Details are available upon consulting customer service. -
Q
What is the warranty period for guide guards? What is the Mean Time To Repair (MTTR) after failure? Do you guarantee on-site support within 48 hours?
ANon-wear parts carry a one-year warranty. Domestic support guarantees on-site arrival within 24 hours; international support provides remote technical assistance within 24 hours and on-site arrival within 72 hours. -
Q
Do you offer individual replacement solutions for wear-resistant parts (e.g., guide plates, guide rollers) to avoid full assembly replacement?
AYes, we provide wear-resistant part replacement solutions. -
Q
Do you provide on-site technical services for guide guard alignment adjustment? Is remote diagnostics supported?
AAlignment adjustment services are available, but remote diagnostics are not supported—on-site visits are required. -
Q
Do you have successful case studies with leading enterprises such as Baowu and Ansteel?
AYes, we maintain long-term collaborations with Baowu, Ansteel, and others. -
Q
Do spare parts materials comply with environmental regulations such as RoHS/REACH?
AOur products can be certified to meet RoHS/REACH standards. -
Q
What is the main function of a rolling mill guide?
AThe guide ensures the wire rod or bar is correctly aligned during rolling, preventing deviation, scratches, and improving product quality. -
Q
How do I choose the right rolling mill guide?
AConsider the rolling mill type, steel grade, size, working temperature, wear resistance, and whether automation is required. Providing your mill parameters to a professional rolling mill guide manufacturer ensures proper selection. -
Q
How long is the service life of a rolling mill guide?
AService life depends on material, working conditions, and maintenance. Standard guides last from weeks to months, while durable rolling mill guides made with high-wear-resistant materials can last significantly longer. -
Q
What affects the price of a rolling mill guide?
AKey factors include material, machining precision, wear resistance, structure complexity, customization, and order quantity. -
Q
Can the rolling mill guide be customized?
AYes. Customization is available for dimensions, materials, cooling systems, lubrication, and matching mill equipment. -
Q
What should I pay attention to during installation?
AEnsure proper alignment, correct gap adjustment, firm fastening, lubrication flow, and stable cooling to avoid abnormal wear and deviation. -
Q
What advantages do automated guides offer?
AAutomated rolling mill guides provide precise positioning, real-time monitoring, predictive maintenance, reduced manpower, and improved production stability. -
Q
What causes abnormal wear of a guide?
ACommon causes include misalignment, improper material selection, insufficient lubrication, or incompatible rolling parameters. -
Q
Do you provide technical support or overseas service?
AMost manufacturers provide remote troubleshooting, on-site guidance, and long-term spare parts supply. -
Q
How can I evaluate the quality of a rolling mill guide?
AAssess material strength, machining accuracy, working performance, stability in high-speed rolling, and manufacturer experience. Trial runs offer the most reliable evaluation.